Last Updated: 04-10-2026

Welcome to Charam Jewellery. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. About Charam Jewellery

Charam Jewellery is an online jewellery store offering American Diamond jewellery, bridal jewellery, fashion jewellery, anti-tarnish jewellery, everyday jewellery, watches and other accessories.

2. Website Usage

You agree to use this website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use its content for commercial purposes without our written permission.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, colours and prices displayed on our website are accurate. However, slight variations may occur due to lighting, photography, screen settings or manufacturing processes.

Product images are for representation purposes only unless specifically stated otherwise.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Charam Jewellery reserves the right to change product prices, offers, discounts and promotions at any time without prior notice.

Orders will be processed only after successful payment confirmation through the available payment methods.

5. Orders & Order Confirmation

Placing an order on our website constitutes an offer to purchase the selected products. An order confirmation will be sent once your order has been successfully received.

Charam Jewellery reserves the right to cancel or decline an order in cases including, but not limited to, incorrect pricing, product unavailability, suspected fraudulent activity, payment issues or inaccurate customer information.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original or appropriate payment method.

6. Shipping & Delivery

Orders will be shipped to the address provided by the customer at checkout.

Customers are responsible for ensuring that the shipping address and contact information provided are accurate. Charam Jewellery cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delivery timelines may vary depending on the destination, courier availability, weather conditions, public holidays and other circumstances beyond our control.

7. Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to our Return & Refund Policy.

Customers are advised to inspect products upon delivery and report any damage, defect or incorrect item within the timeframe specified in our Return & Refund Policy.

Products that have been worn, altered, damaged, washed, exposed to chemicals or otherwise used may not qualify for return or exchange.

Certain products may be non-returnable for hygiene or other reasons. Please review our Return & Refund Policy before placing an order.

8. Jewellery Care

Jewellery should be handled and stored with care. Exposure to water, perfume, lotions, sweat, chemicals, cosmetics and excessive moisture may affect the appearance or finish of jewellery.

Anti-tarnish properties may vary depending on usage, storage and exposure to external elements. Anti-tarnish does not mean that jewellery is completely resistant to tarnishing under all conditions.

We recommend following the jewellery care instructions provided with your purchase.

9. Intellectual Property

All content available on the Charam Jewellery website, including photographs, product images, logos, graphics, text, designs, videos and other materials, is owned by or licensed to Charam Jewellery unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish or commercially use any website content without prior written permission.

10. Promotions & Discounts

Promotional offers, discount codes and special campaigns may be subject to specific terms, validity periods, product exclusions or minimum purchase requirements.

Charam Jewellery reserves the right to modify, suspend or withdraw any promotional offer without prior notice.

11. Third-Party Links & Services

Our website may contain links to third-party websites, payment providers, courier services or other external platforms. Charam Jewellery is not responsible for the content, availability, policies or practices of third-party websites or services.

12. Limitation of Liability

Charam Jewellery will make reasonable efforts to ensure that the website and its services operate smoothly. However, we are not responsible for interruptions, delays, technical issues or circumstances beyond our reasonable control.

To the extent permitted by applicable law, Charam Jewellery shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your information.

14. Changes to These Terms

Charam Jewellery reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective once they are published on this page.

We encourage customers to review this page periodically for updates.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, orders or our products, please contact us through the contact details provided on our website.

Thank you for choosing Charam Jewellery.

Terms & Conditions